IT Help Desk Intern – Warrendale, PA
IT Help Desk Intern – Warrendale, PA
rue21 is seeking a IT Help Desk Intern for Corporate Office location in
Warrendale/ Cranberry Township, PA. An intern will learn how support is
administered to rue21’s corporate, distribution center and store’s systems
while gaining knowledge in the following computer programs: AS/400
Microsoft NT or XP, and Office Suite (Word, Excel, Access, Outlook), and
POS software. Responsibilities include responds/forward telephone calls,
emails and personnel requests for technical support; distribute the daily
operations status and project status reports; assist with researches issues
and resolves technical problems; work with systems and computer hardware
vendors to resolve issues; document, track and monitor problems to ensure a
timely resolution; and assist with conduct quality assurance testing for
system changes Must be currently enrolled or recently graduated with a
degree in Information Technology or related field; excellent verbal,
written and communication skills; ability to work in a fast pace
environment and strong problem solving and analytical skills. This paid
internship can be full or part-time and will begin in December/January and
continue through spring 2009. Please send resume to careers@rue21.com,
attention Casie Zerbe, Recruiting Coordinator. rue21 is adding a 100 new
store locations per year for the next five years, please visit our website,
www.rue21.com to learn more.
IT150 @ Carlow 
It’s interesting to see how much IT effects everything now. After I read this article, I realized that I really did have any idea. I would have never guessed that Rue 21 would have a paid internship for students that requires extensive computer skills and knowledge. I see Rue 21 as a clothing store. I never thought about the IT skills behind the promotions or advertisements. I guess, you learn something knew everyday.
Christy Gereshenski
January 14, 2009 at 2:53 pm
This would be a great internship to do as a way to get experience in the working world. Many of the computer programs they list that the person would gain knowledge in from the internship are widely used. The information gained would be very helpful. Access or some sort of database system may even be used for the tracking of problems and making the daily operations status reports. I think this would be a fun internship to do as it links together fashion and technology making it an interesting job to do. This just shows how many companies are looking for people with an IT background, even in the Pittsburgh area.
Carly Burns
February 18, 2009 at 8:17 pm
This posting proves just how much IT in general and databases in particular are pervading our job markets. As Christy says in her comment above, who would have thought a job at somewhere like RUE 21 would require and utilize extensive skills and training with Access, POS systems, and other tech. We tend to think of that kind of job being minimal thought, mostly just checking out people as they purchase clothes, but there is a surprising amount of IT background required for that store to function properly. Perhaps there are other jobs that we similarly don’t think about with IT working in the background. I certainly never would have placed RUE 21 as one.
Ryan Stemple
June 7, 2010 at 11:28 am
This employment advertisement for “Help Desk Internship” really smacks home at the IT skills required in today’s world to address business IS functions. The “Help Desk” job skills of today are greatly expanded from the help desk field of address from as little as 5 years ago.
In particular, RUE 21 it would appear, that their need for a suitable intern requires an understanding of the many minor IT Apps such as Microsoft Word, Outlook, and the more advanced tools such as Access, Excel, and POS software. The fact that RUE is looking for a candidate recently graduated or currently enrolled in an IT or related field, is an indication of the current status of knowledge requirements and interests of the individual they, as well as other potential employers, are seeking.
Real world applications can vary considerably from lab practice and assignments received through courses and curriculums from post secondary education. However; these IT/IS curriculums do provide excellent exposure and hands on experience that otherwise would be difficult to learn on your own or on the job. Education is a vital tool and in preparing the student for current IT employment opportunities. And now days Help Desk positions provide the experience and transition, through exposure, to many higher level IT positions.
For me, Microsoft Access has not been without its challenges. Many aspects of it could only be learned and discovered through trial and error. But I am all the wiser and knowledgeable having the fortunate opportunity and exposure to learn and understand this unique business APP.
In my current occupation I can see many instances where instead of creating a massive database through Excel, Access could have been applied. Which in-turn would have saved time and sanity, in providing only the needed information instead of a lengthy, and often times confusing Excel compilation.
Jim Harrison
June 10, 2010 at 11:12 am
I think the It150 class is a good class. I think that the things that you learn in this class can be transferered into the business world. Learning how to work the access system can only help boost your skills. I think it will also give a little more strength to your resume.
Harvey Germany
June 24, 2010 at 1:44 pm